Liverpool Street Train Station is a major transport hub in London, offering extensive facilities and services for travelers. This directory provides a detailed overview of the station’s amenities, including ticket offices, shops, food outlets, accessibility features, and transport connections. From platform information to real-time updates, this guide covers everything you need to navigate Liverpool Street Station efficiently.
What Are the Key Facilities Available at Liverpool Street Train Station?
Liverpool Street Train Station offers a wide range of facilities to cater to the needs of passengers. Here’s a comprehensive list of the main amenities:
- Restrooms
- Public toilets (opposite platform 11)
- Accessible toilets (near Platform 10)
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Baby changing facilities
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Waiting Areas
- Multiple waiting rooms
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Seating areas throughout the station
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Ticket Services
- Ticket office on the main concourse
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Self-service ticket machines
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Food and Drink
- Coffee shops (Starbucks, Costa Coffee)
- Fast food outlets (McDonald’s)
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Bars and pubs
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Retail Shops
- WHSmith
- Boots
- Lush
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Oliver Bonas
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Other Amenities
- ATMs
- Currency exchange
- Free Wi-Fi
- Bicycle storage (233 spaces)
How Can Passengers Access Travel Information at the Station?
Travelers can access information through various channels at Liverpool Street Station:
- Information Desks
- Customer service points
- Tourist information desk
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Transport for London (TfL) information point
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Digital Displays
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Real-time departure and arrival boards
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Helpline
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National Rail Enquiries: 03457 11 41 41
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Online Resources
- National Rail Enquiries website
- TfL website and app
What Are the Main Routes and Services from Liverpool Street Station?
Liverpool Street Station serves as a crucial connection point for several destinations:
| Destination | Type of Service |
|---|---|
| Stansted Airport | Direct train |
| Harwich International | Direct train |
| Cambridgeshire | Regular service |
| Essex | Regular service |
| Greater London | Multiple routes |
| Hertfordshire | Regular service |
| Norfolk | Regular service |
| Suffolk | Regular service |
For specific timetables and real-time updates, passengers should check the National Rail Enquiries website or the station’s live information boards.
How Accessible Is Liverpool Street Station for Disabled Passengers?
Liverpool Street Station is designed to be accessible for all passengers, including those with disabilities:
- Wheelchair Access
- Step-free access to all platforms
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Lifts and escalators available
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Assistance Services
- Mobility assistance booking: 020 7295 2789 or 07788 924 382
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Wheelchairs available for use within the station
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Accessible Facilities
- Height-adjusted ticket counters
- Induction loops at designated areas
- Accessible public telephones
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Radar key-operated accessible toilets
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Visual Aids
- Tactile paving on all platforms
What Shopping and Dining Options Are Available at Liverpool Street Station?
The station offers a variety of shopping and dining choices:
Food Outlets
- Pret A Manger
- Starbucks
- Costa Coffee
- McDonald’s
- Krispy Kreme
Shops
- Boots (health and beauty)
- Leon (healthy fast food)
- Lush (cosmetics)
- Oliver Bonas (lifestyle store)
- WHSmith (books and stationery)
These outlets provide convenient options for travelers to grab a quick meal, shop for essentials, or browse while waiting for their train.
How Can Passengers Store Their Luggage at Liverpool Street Station?
While luggage storage facilities are available at Liverpool Street Station, specific details about location and operating hours are not provided in the available information. Passengers are advised to inquire at the customer service points within the station for the most up-to-date information on luggage storage options.
What Are the Ticket Purchasing Options at Liverpool Street Station?
Passengers have multiple options for buying tickets at Liverpool Street Station:
- Ticket Office
- Located on the main concourse, adjacent to Platform 10
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Offers full range of ticketing services
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Self-Service Machines
- Available throughout the station
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Purchase tickets, top up Oyster cards, validate smartcards
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Online Purchase
- Buy tickets through National Rail Enquiries website
- Collect pre-purchased tickets at the station
How Can Passengers Stay Updated on Service Changes and Disruptions?
To stay informed about any changes or disruptions to train services:
- Check real-time updates on the station’s information boards
- Visit the National Rail Enquiries website
- Use the TfL website or app for London Overground updates
- Listen for announcements within the station
- Follow relevant train operating companies on social media
What Additional Services Are Available at Liverpool Street Station?
Liverpool Street Station offers several additional services to enhance passenger experience:
- ATMs and Currency Exchange
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Located on the concourse for convenient access to cash and foreign currency
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Post Boxes
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Available outside the station for mailing needs
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Public Wi-Fi
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Free internet access throughout the station
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Bicycle Storage
- 233 spaces available
- Located inside the station next to the taxi rank (Platform 10)
- Additional storage outside the Bishopsgate entrance
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CCTV monitored and sheltered facilities
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Taxi Rank
- Conveniently located for onward travel
These services aim to provide a comprehensive travel experience for all passengers using Liverpool Street Station.