York train station, a bustling hub with 11 platforms, serves various routes and services. This comprehensive guide provides detailed information about platform assignments, major routes, accessibility features, station layout, and waiting areas. Whether you’re a first-time visitor or a frequent traveler, this guide will help you navigate York station efficiently and comfortably.
What Are the Platform Numbers and Assignments at York Train Station?
York train station boasts 11 platforms, each serving specific routes and services:
- Platforms 1-4:
- Directly connected to the main exit
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Platform 3 often used for LNER trains to London (not exclusively)
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Platforms 5-9:
- Accessible via footbridge or two subways with lifts
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For quickest access:
- Use left subway for platforms 5-6
- Use right subway for platforms 8-9
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Platforms 10-11:
- Accessible via footbridge or subways
- Alternative stairs leading to subways for faster exit
Which Major Routes and Services Operate from York Train Station?
York station serves several major routes and train operators:
- LNER:
- Direct services from London King’s Cross to York
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Often depart from Platform 3
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TransPennine Express:
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Services connecting:
- Liverpool to York
- Newcastle to York
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CrossCountry:
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Direct trains from:
- Newcastle to York
- Plymouth to York
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Northern:
- Services from:
- Scarborough to York
- Blackpool to York
What Accessibility Features Are Available at York Train Station?
York train station offers various accessibility features to ensure comfortable travel for all passengers:
Step-Free Access
- All platforms accessible via lifts and level access
- Lifts available from station concourse (Platform 3) to platforms 5-11
Ramps and Elevators
- Station ramps deployable by staff for step-free boarding
- On-train staff can deploy on-board ramps if necessary
Tactile Paving
- Available on all platform edges
Assistance Services
- ‘Call for Aid’ button by taxi rank for customer assistance
- Passenger Assist available during train operation hours
- Wheelchairs available for use
- Accessible taxis can be arranged (advance booking recommended)
Other Amenities
- Accessible ticket machines
- Accessible booking office counter during Travel Centre hours
- National Key Toilets:
- Adjacent to Platform 2
- Between Platforms 8 and 9
- Operated by radar key (available from station staff)
How Is York Train Station Laid Out?
Understanding the station layout can help you navigate more efficiently:
Main Entrance and Platforms
- Main entrance leads to long platform (Platforms 1-4)
- Platforms 5-11 accessible via:
- Footbridge
- Two subways with lifts
Footbridge and Subways
- Footbridge spans middle of station
- Connects main entrance to platforms 5-11
- Subways located on either side of footbridge
Key Facilities
- Waiting Areas:
- Heated waiting rooms with accessible seating
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Located on main concourse and platforms
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Restrooms:
- Women’s toilets by Starbucks
- Men’s toilets on Platform 2
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Additional toilets on platforms 7, 8, and 9
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Ticket Counters:
- Ticket office on left upon entering from Station Road
- Accessible ticket machines on main concourse
Navigation Tips
- Well-signposted station
- Signage suggests most convenient routes to different platforms
- Example: Use left subway for platforms 5-6, right subway for platforms 8-9
What Waiting Areas Are Available at York Train Station?
York station provides various waiting areas for passenger comfort:
Locations and Amenities
- Waiting Rooms:
- On main concourse and platforms
- Heated with accessible seating
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Open from 06:00 to 22:00
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Seating and Wi-Fi:
- Seating areas throughout station
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Complimentary Wi-Fi in all customer spaces
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Food Options:
- Starbucks
- West Cornwall Pasty Co.
- Costa Coffee
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Pumpkin Cafe (platforms 10/11)
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Charging Stations:
- Not explicitly mentioned, but likely available given other amenities
Costs and Time Limits
- No specific costs or time limits mentioned
- Generally available during station operating hours
By following this York train station platform guide, you can navigate the station with ease, find your platform quickly, and make use of the various facilities and services available. Whether you’re catching a train to London, Newcastle, or any other destination, this guide will help ensure a smooth and comfortable journey from York station.